> ## Documentation Index
> Fetch the complete documentation index at: https://wpay-feat-edp-guide.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.
# User roles
> Securing user access with fine-grained controls
The following roles can be assigned to users each providing their specific level of access to a user.
## Analyst
An analyst can view transactions, including the payment method and buyer details.
This role is great for a user that is looking to perform analysis over transactions but is not expected to perform any actions on transactions, like performing a refund. By default, this role has no access to billing details, shipping details, and reports. Additional permissions can be configured for this user.
[Additional permissions](./additional-permissions) can be configured for this
role to grant access to reports and billing details.
## Customer Support
A customer support user can view and manage transactions, including the ability to perform refunds, voids, and captures.
This role is great for a customer support agent who needs insight across all transactions and is expected to perform a refund, void transactions or capture an authorization. By default, this role has no access to billing details, shipping details, and reports. Additional permissions can be configured for this user.
[Additional permissions](./additional-permissions) can be configured for this
role to grant access to reports and billing details.
## User Manager
A user manager can manage users, including the ability to invite new users, reset passwords, assign roles, and remove users.
Please note that a user manager will need to be assigned additional roles to allow them to assign those roles to other users. For example, if the user is generated with only the **User Manager** and **Analyst** roles, then the user manager will only be able to assign other users the analyst and user manager roles. They will not be able to assign them any other roles.